Terms & Conditions
The following are terms of a legal agreement between you and iKey, Ltd. ("iKey"). By accessing, browsing or using this website ("Site"), you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties.
The copyright in all material provided on this Site is held by iKey or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of iKey. Permission is granted to display, copy, distribute and download the materials on this Site for informational use only; provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without iKey's permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Disclaimer and Limitation of Liability
The information and content on this Site is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. IN NO EVENT, INCLUDING BUT NOT LIMITED TO, NEGLIGENCE, SHALL IKEY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, PROFITS OR ANY OTHER ECONOMIC ADVANTAGE OR COST OF COVER ARISING OUT OF OR RELATED TO THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, UNDER ANY THEORY OF LIABILITY, WHETHER IN AN ACTION IN CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER LEGAL OR EQUITABLE THEORY, EVEN IF IKEY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
Term of Use Revisions
The content included in this Site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Site. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. iKey and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if iKey believes that customer conduct violates applicable law or is harmful to the interests of iKey and its affiliates.
Austin, Texas 78754
Copyright © 2011 iKey Ltd. All rights reserved.
ORDERING THROUGH THE WEBSITE
Shipping & Delivery
At this time, iKey ships merchandise only to locations within the continental United States and not to international locations. Nor does iKey ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Site pass to you when the merchandise is delivered to the shipping carrier.
Key charges sales tax for merchandise ordered on this Site based on the applicable state sales tax rate and the location to which the order is being shipped.
iKey warrants all keyboards and pointing devices against defects in workmanship or materials for (i) one year from the date of manufacture if purchased by an end user or (ii) ninety days from the date of manufacture for OEM models (collectively the “Limited Warranty”). If a product proves defective in either materials or workmanship, iKey will, at its sole discretion: (a) repair the product at no charge with new or refurbished replacement parts, (b) exchange the product for a new product or (c) refund the price of the product. The time period of the warranty for any repaired or replacement product will be for the balance of time remaining on the original product warranty.
Exclusions from Warranty Coverage
The following are not covered under the iKey Limited Warranty:
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, AND iKEY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, SUITABILITY OR NON-INFRINGEMENT AND ALL WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall iKey or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information or any other pecuniary loss) arising out of the use, or inability to use, the products. iKey’s aggregate liability for any product or claim shall be limited to the REPAIR, REPLACEMENT OR REFUND OF THE amount paid for the SPECIFIC product that is the subject of a claim.
Payment and Return Policy
You may purchase merchandise from this Site by using any one of the payment options listed in (link to Payment Options). iKey reserves the right to change its payment procedures at any time without prior notice to you. For repairs, please visit www.ikey.com and submit an RMA request form with the following information: shipping address, product serial number, product model number and description of the problem. You may also contact us at 1-800-866-6506.
The iKey Advantage
What Others Are Saying"iKey's customer service is outstanding. When we encountered a problem with the HulaPoint, they arranged to have new ones sent out at their own expense and had them to us in one day. That's what it takes to build a good relationship. We use iKey's 5K-OEM in our Quickturn Custom Production Program because it's a great product and we can count on them to facilitate in the time we need to guarantee our services."